A Brief Overview To Help You Understand What Is Grassroots Marketing
Grassroots marketing works by promoting your business to a small group and hoping that your message will spread to a larger audience. The goal is that by doing something that sparks one person’s interest, either because it’s heartfelt, intriguing, helpful or unconventional, you increase the chance that they will share the message.
By thinking outside of the box and venturing away from boring emails or pricey advertisements, you can potentially spend less money while making more of an impact. Here is a list of some of my favorite grassroots marketing examples from the pros, plus a few tips from around the web.
1. We send dog bones out to our customers with pets along with a thank you card.
Gene Caballero, Co-Founder, GreenPal
Not only is this very cheap but it lets our customers know that we care. We follow up with an email asking if they received the gift along with a link to our Yelp page. Online social media has been our biggest platform that has helped grow our business. With good reviews comes more business. We have been able to capitalize on customers leaving us positive reviews by using these unexpected acts of kindness.
2. I carry around fun-tak (a sticky adhesive) and attach promotional cards around NYC.
Lori Cheek, Founder, Cheekd
To spread awareness of my dating app, I post my card on the Citibike (NYC’s bike sharing program) baskets, inside of the subway cars, movie ads on the platforms, the back of bathroom stalls, and I even tag noticeable existing street art. I’ll leave the cards in the sugar stacks at Starbucks, drop them into people’s shopping bags, hoods, pockets, etc. I’ve even slid a few into dating books at Barnes and Noble to see what kind of traffic they’d drive. I’ve had people send me messages that say things like, “I found your card riding uptown on the 6 train” or “I don’t know how this card ended up in my pocket, but I’m intrigued.”
3. We created a game to teach fire safety to kids.
Jonas Sickler, Marketing Director, ConsumerSafety.org
We created a game for kids called Firefighter Says that uses the familiarity of Simon Says to teach fire safety to small children in a fun and actionable way.
We received tons of traction on social media, several mentions in blog posts, and we were included in multiple resource listings for fire departments. We even earned a natural mention of our game in a TV news spot on the other side of the country (we never contacted them).
4. I contact people in my target customer demographic and ask, “How the heck do you take your coffee?”
Jon Westenberg, Founder & CEO, Creatomic
One of the best things I did to grow my company, Creatomic, was contacting people in my target customer demographic to ask them one question; “How the heck do you take your coffee?”
It was always a surprise question for people to be asked, and once I had their response, I’d offer to buy them whatever coffee they like and talk about how I could help them solve a particular problem. It was a really niche, focused, and left-field way of approaching potential targets, and I’ve had a lot of success with it.
5. I do a monthly collaborative photo shoot with my clients.
Erica Perebijnos, Owner + Creative Director, EP_Designhouse
Most of my clients are fashion and lifestyle businesses who need content to post on their social media pages. I offer free monthly collaborative photo shoots, where my clients send in product to be photographed.
Everyone involved receives every photo to use as they please (they can use for web, social media, advertising etc). I require that all companies involved tag all other companies when posting any of the collab shoot photos on social media. These shoots are a great way to get new followers and customers on a grassroots level while spending little if no money doing so.
The photos are shared on social media and everyone involved is tagged
6. We recruit enthusiastic people in their 20s to promote a travel program to college students.
David Mulqueen, Project Manager, Odd Dog Media
We send our recruitment team to college campuses around the country. Upon landing on campus each week, our recruiters make energetic, enthusiastic, and almost over the top classroom announcements to the largest lecture halls on campus. They research classes ahead of time to find the most suited and follow each announcement with a signup sheet that includes promotional flyers about the program. With a weekly budget of $200 for supplies, we could easily generate up to 1500 leads a week. Speak to college classes if they fit your target demographic
7. We send inactive users an exclusive offer.
Danyal Effendi, Digital Marketing Manager, PureVPN
To get inactive users on board again, we created an exclusive deal for them. We then sent an email highlighting the exclusivity and told them that the offer is for them only and not available anywhere, not even on our own website.
We observed that the link was shared by them with their friends and families. There was lot of new subscriptions through our hidden landing page. This way, we were able to reach potential users through referrals of the exclusive offer.
8. Once a month we go out and mow someone’s lawn for free because they are in a tough spot.
Bryan Clayton, CEO, GreenPal
My company, GreenPal is a lawnmowing service which needed to figure out a way to get exposure and free PR. We asked our team to submit candidates that are in need of a lawn mowing for free because they are in a tough personal situation. Once a month we will go and mow someone’s home whose grass has gotten 2 to 3 feet tall because they are in a jam. Things are still very tough out there for working class folks, and this is the least we can do to help out and have a personal connection with our local community.
9. We partnered with Habitat for Humanity to generate press and help the local community.
Brandon Young, Payless Power
Our biggest challenge is getting more exposure for our business, and we wanted to find an effective and cheap way to do so that would also help out our fellow Texans. We teamed up with a Habitat for Humanity to help build a home for the needy. This was a big project, so there were many volunteers and even some local press and of course all our staff had T-Shirts with our logos on it. We also had a good response on Facebook when we posted it as well as cross posted it with Trinity Habitat. All in all, we helped the needy and got some good press.
Payless Power employees helped build a house in their company’s apparel
10. We promoted a giveaway by arming our staff with sidewalk chalk.
Janet Tirado, Public Relations Specialist, PrimePay
To promote our giveaway contest, PrimePay got employees nationwide involved in “random acts of nostalgia” with chalk art. Sidewalks, driveways, walls, and more were fair game for the #PrimePay30 moniker that was used to the promote the company’s giveaway.
The grassroots campaign was one of the most successful in the company’s history. It excited employees throughout the country and gave passers-by an opportunity to engage with PrimePay and discover our mission of empowering small businesses.
11. We run a free event for kids and teach them how to code.
Sarah Cantu, Community Organizer, Tech Talent South
I work for a tech education company and coding bootcamp, Tech Talent South. One of our most successful efforts has been a free workshop series that is open to the public. It’s great for us because we’re able to interact with parents and children we may not otherwise meet, but it’s also great for the community because the kids who go through our workshops get access to free, hands-on lessons on topics on like HTML and CSS.
Added bonus? We’ve had more than a few cases of parents who, in turn, become interested in learning to code and sign up for our paid, adult programs. Tech Talent South hosts free workshops on coding for parents and their children
12. We created a team of fans to help people connect with our product.
Eric Gautschi, Managing Partner and Creative Director, The New BLK
We represent a University hockey team and created a “Mobile Mavericks” street team to help fans and students connect with the team on social media. They plan and attend tailgates, pre-game parties, and other fan events, creating a sense of community.
13. We had a different team member write a blog each week that we send out to our contacts.
Alli Williams, PR Manager, Amplify Relations
We created an email campaign to engage users with our brand. We began with an idea to create weekly blog content, each blog written by a different member of our team. Our email list began small. We compiled our own address books that included current clients, past clients, professional networking contacts, and even family and friends. Over the course of a few months, the list grew as users began forwarding our messages to people in their own contact list.
14. Demonstrate how your product or service works whenever and wherever possible.
Jeff and Rich Sloan, StartupNation
The best thing for your product might be to actually demonstrate how it works. Joni Hilton and her husband Bob Hilton, for example, take every opportunity they can to demonstrate the amazing effectiveness of their non-toxic Holy Cow cleaning products. In the aisles of Ace Hardware stores nationwide, plus plenty of supermarkets and drugstores and other retailers, they hire demonstrators to clean the tile, carpet, whiteboard – you name it.
15. Get creative about where you post your stickers around town.
Megan Marrs, Wordstream
One easy way to spread awareness of your brand is by posting your message, logo, or business card in different locations. However, to take it to the next level, consider incorporating your message into something people see every day. A great example of this is when Axe Body Spray used custom stickers attached to the classic “exit man” signs, as you can see in the picture below.
16. Find someone with many connections and influence to promote your product.
Neil Sisson, Tweak Your Biz
Find an important influencer in your sector or celebrity personality that buys or uses your product and use their fame, endorsement and connections to get noticed. Note that this doesn’t necessarily have to be someone famous. Consider using a sorority president if your demographic is college students, or a popular trainer if your product is health oriented.
17. Create spaces that encourage your audience to participate, not just observe.
Ben Snedeker, Infusionsoft
For example, the train station “kissing point” by Labello lip balm provided a spot on the platform for travelers to kiss their loved ones goodbye. When your marketing strategy provides the opportunity for participants to engage, you also increase the probability that participants will take photos and share them on their social media channels, like Instagram, SnapChat, and Facebook. Include in your campaign a hashtag for people to use (in this case, #kissingpoint would have worked well) to add another level of participation.
18. Find a passionate audience, and explore ways to intrigue, inspire, and deeply entertain them.
Marta Kagan, HubSpot
For True Blood’s first season, they promoted the show by sending vials of a mysterious red liquid with messages in a “dead language” to goth and horror bloggers. This led them to a “vampire-only” website called BloodCopy.com. By creating a complex backstory, HBO and its creative partner, Campfire, were able to tap into an existing community of horror aficionados and organically build an audience that made True Blood one of HBO’s most anticipated and successful show debuts.
19. Cross promote your business with a complementary company in a creative way.
Ryan Lum, Creative Guerilla Marketing
Partner with a local business with a similar target audience in order to spread your message to more people. For example, if you own a healthy smoothie shop, ask the local gym owner if you can have your employees pass out free samples to gym members who have just finished their workout.
20. Set up a game at a local event to draw in crowds and teach people about your product or service.
Melissa Tsang, ReferralCandy
Instead of just having a booth at your next local event, have a game that actively engages people walking by. One example of this is when Foursquare set up an actual game of four square at the SXSW Conference, which just involved chalk and rubber balls. They then handed out shirts, buttons, and stickers to anyone waiting in line to play, and explained what their company was to people who had never heard of it before.
21. Show up to local events, either personally with your product, or with a flyer or poster.
Eric Greener, ExactDrive
By being a strong presence in your local community, you are increasing the number of people in your area who are familiar with your business. Eric gives four ways to make noise with grassroots marketing, without needing to have a large marketing budget.
22. Use social media for grassroots marketing.
Samuel Edwards, Inc.
In this article, Samuel goes over when it’s best for businesses to use social media for grassroots marketing. In order to understand this, you will need to ask questions such as: Are my target audiences using social media? Which platforms are they using? Who are my biggest influencers? How is the competition using social media to spark grassroots movements? The answers to questions like these will point you in the right direction.
23. Use referral bonuses to get your current customers to spread the word.
Brandon Gaille, BrandonGaille
Exploring the possibility of getting new clients is a great idea as you never can tell who will become a long term customer. In order to maintain a stream of new clients, one grass root marketing strategy is to give out a bonus to clients who refer new customers. Give out something that is worth the referral effort. You can even run a contest with prizes for clients who refer the most number of clients.
24. By reaching out to local communities directly, you are able to cut through the clutter of today’s media.
Kim Bhasin, Business Insider
In this article, Kim interviews the president of a marketing agency about what makes grassroots advertising so effective. He also goes over the limitations of grassroots marketing and how the marketing strategy has evolved over the past decade. He reminds us that most people involved with grassroots marketing are volunteers, so you need to engage them personally.
25. Respond to your customers online to build trust and loyalty.
Patrick Gartner, Soldsie
Interacting with customers who comment on your social media pages is a great, easy way to engage with your fans online. Responding to comments, answering questions, and addressing customer service issues shows that you are active. This, in turn, encourages the community to revisit your feed and fans to advocate for your brand. Responding to customers on social media is a good grassroots marketing strategy