Can You Use A PO Box For Google My Business?

Google My Business is an online platform for businesses to manage their online presence and improve their local SEO. One of the key elements of a Google My Business profile is the business address. But what if your business operates from a PO Box instead of a physical location? A PO Box is a common alternative for business owners who prefer to have a separate physical address for their operations.

Using a PO Box as a business address can provide several benefits, including increased privacy, security, and flexibility. With the advent of technology, businesses are also looking to expand their online presence, and Google My Business is one of the most popular platforms for online business listings.

So, the question is: “Can you use a PO Box for Google My Business?” The answer is yes. However, it is essential to know how to do in a way that ensures your business information is accurate and up-to-date. In this article, we will discuss using a PO Box for business addresses and how it can benefit your business.

Google Business PO Box

Business PO Box refers to a Post Office Box set up by Google to receive mail at a physical address provided by Google. This service allows businesses to have a virtual presence in a specific location, even if they don’t have a physical office there. This can help businesses appear more professional and establish credibility with customers and partners. GMB allow using a PO Box address for your business location. The PO Box service is usually used by small businesses, startups, and freelancers who want to create a professional image without incurring the cost of setting up a physical office.

How to use a PO Box as business address?

Using a PO Box for business addresses is a common practice for small businesses and self-employed individuals. A PO Box provides a secure and reliable address for receiving mail and packages. By using a PO Box, business owners can maintain a professional image and prevent the disclosure of the personal information. Setting up a PO Box is relatively simple and can be done at any post office. Simply follow the below steps: 

  • Rent a PO Box: Go to your local post office and rent a PO Box. You can choose the size of the box based on your business needs and the amount of mail you expect to receive.
  • Update your business information: Update your business registration with the new PO Box address. Also, update your website, business cards, and other marketing materials to reflect the new address.
  • Notify your customers: Notify your customers of the change of address, so they can update their records and continue to send mail to your business.
  • Set up mail forwarding: If you need to receive physical mail at a different location, you can set up mail forwarding from the PO Box to your physical address.
  • Monitor your PO Box: Regularly check your PO Box for new mail and forward it to the appropriate person within your business.

By following these steps, you can effectively use a PO Box as your business address, providing a professional and secure location for your mail.

Impact of a PO Box for Google My Business

Always use the physical address of the business location as the primary address and list the PO Box as a secondary address. Make sure that the PO Box is listing is in a consistent format on all business listings and websites. Additionally, keep the business location and PO Box information up to date. Having incorrect information can harm the business’s online visibility and credibility. To improve online visibility, regularly update the Google My Business listing with photos, descriptions, and reviews from customers. Lastly, it is crucial to monitor and respond to customer reviews, as this can significantly impact the business’s online reputation.

Advantages and Disadvantages of Using a PO Box for GMB


  • Privacy: A PO Box provides an extra layer of privacy. It can serve as a mailing address, while keeping the actual business location hidden.
  • Separation of Personal and Business Mail: You can use it separate personal and business mail. Helping business owners to keep their personal and business lives separate.
  • Convenient Location: PO Boxes are often located in central post offices. Making them more accessible to business owners, compared to receiving mail at a personal address.
  • Cost-Effective: PO Boxes are cost-effective compared to other methods of receiving mail. Especially those for small businesses.


  • Limited Size: PO Boxes have limited storage space, which may not be suitable for larger businesses that receive a large volume of mail.
  • Limited Accessibility: PO Boxes can only be accessed during post office hours. This may not be convenient for business owners who need to access their mail at other times.
  • No Physical Presence: The box does not provide a physical presence for a business. It can be an issue for businesses that require a physical location on their Google My Business listing.
  • No Package Delivery: PO Boxes are not designed for package delivery. So businesses that require packages delivered to them may need to use another address.

Tips For Using a PO Box for Google My Business

Using a PO Box for Google My Business can be a great way to keep your business’s physical location confidential while still having a verified location on Google. If you know how to correctly utilize it, you can get the most out of this feature.

First, make sure to register the PO Box in the same name as the business. Next, list the PO Box as the primary address on GMB, including the full postal address with the box number. Additionally, accurately list your business’s phone number and website, as these can be important indicators of the legitimacy of your business to potential customers. Finally, consider using a virtual office or mailbox service to receive mail and packages at the PO Box, so that you can keep track of all business-related correspondence in one central location.

Final Thoughts

While it can be used as an address for Google My Business, it’s important to be aware of the limitations and restrictions that come with using a PO Box as your primary business address. Before using a PO Box for business address, it is important to check with your local post office to ensure that it meets the requirements for a business address. Additionally, when using a PO Box as a business address, use the correct format in order to ensure your business is properly listed on Maps.

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